[Eagle-i-admins] Failed to load ontology question

Tue Nov 26 17:28:35 EST 2013

Hello Sophia,

Thank you for responding.  I'm running the Repository, Sweet and
Institutional search applications.  I figured out the login situation with
the Sweet App.  I was using an internal only hostname.domain.  I've since
created an external hostname and can get in via Sweet.  However, I'm having
issues with the "Institution Home" link on the Sweet page.  It points to the
root, like it should, but I get an error about redirecting:  example:
"Firefox has detected that the server is redirecting the request for this
address in a way that will never complete".   The odd thing about the
Institution Home link, is that before I loaded the sweet.war and help.war
files into tomcat, that link worked as it does on your training site,
training.eagle-i.net:8443

I noticed that the example configuration file links are broken:
https://open.med.harvard.edu/svn/eagle-i-dev/apps/trunk/examples/config-file
s

If you like to see what I've done, here are the two accessible links:
http://eagle-i.ctsi.msu.edu/sweet  and
http://eagle-i.ctsi.msu.edu/institution

The footer for both sites:  

Copyright C 2013 by the President and Fellows of Harvard College

Application Version: 2.0-MS2.20 15870 2013-10-28 15:48:10

/ 

Ontology Version: 1.8.3.1 15260 2013-07-02 14:38:44

Best Regards,

Todd E. Hall     spartan

Systems Administrator

-----------------------------------------------------

Biomedical Research Informatics Core (BRIC)

Clinical and Translational Sciences Institute (CTSI)

Michigan State University - West Fee Hall

909 Fee Road, Room B510 - W1

East Lansing, Michigan 48824-1317

Phone: (517) 884-2906

BRIC Helpline: (517) 643-2075

From: Cheng, Sophia [mailto:Sophia_Cheng at hms.harvard.edu] 
Sent: Tuesday, November 26, 2013 4:59 PM
To: halltodd at msu.edu
Cc: eagle-i-admins
Subject: Failed to load ontology question

Dear Todd,

I am copying our sys-admin mailing list in this response so that others
might benefit from your question or might have run into a similar scenario.
The initial question is:

~~~

I'm having trouble setting up the Eagle-i application.  I can get the
repository app installed; add users but when I click on "Show Data Model
Ontology Model"  via the admin page, I get:

More Detail

loaded   availableJar          availableModel

"1.8.3.1 15260 2013-07-02 14:38:44"          "1.8.3.1"
"(failed or not in ontology)"

It's stating that its loaded and the version of the jar file but it failed.
The installation never gave an error.  It's a Centos 6.4 OS, VM running
Tomcat 7.0.47 and Jdk1.7.0_45.

I'm almost certain this is the reason that I can't login via Sweet.  It
comes back to tell me that the repository isn't available.

~~~

To address your question, I need some more information:

-> Which applications are you running? SWEET? Institution Search?
Repository?

+--> If you are running also Institution Search, does that come up? If yes,
what is the information in the footer?

-> Are there any errors reported in the logs? The logs for the repository
live separately than tomcat/logs.  You can find the logs for the repository
in the same directory as your repository home directory, i.e.
../eaglei/repo/logs

Also, you can subscribe to the list here:
https://open.med.harvard.edu/mailman/listinfo/eagle-i-admins.

Thanks!

Sincerely,

Sophia

-- 

Sophia K. Cheng

Software Technical Lead

eagle-i @ Harvard University

Vanderbilt Hall, 019

107 Avenue Louis Pasteur

Boston MA 02115

Skype: sophia.k.cheng

Web: www.eagle-i.net <http://www.eagle-i.net/> 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://open.med.harvard.edu/pipermail/eagle-i-admins/attachments/20131126/341b86f7/attachment-0001.html 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/png
Size: 554 bytes
Desc: not available
Url : https://open.med.harvard.edu/pipermail/eagle-i-admins/attachments/20131126/341b86f7/attachment-0001.png 