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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hello Sophia,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thank you for responding. I’m running the Repository, Sweet and Institutional search applications. I figured out the login situation with the Sweet App. I was using an internal only hostname.domain. I’ve since created an external hostname and can get in via Sweet. However, I’m having issues with the “Institution Home” link on the Sweet page. It points to the root, like it should, but I get an error about redirecting: example: “Firefox has detected that the server is redirecting the request for this address in a way that will never complete”. The odd thing about the Institution Home link, is that before I loaded the sweet.war and help.war files into tomcat, that link worked as it does on your training site, training.eagle-i.net:8443<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> I noticed that the example configuration file links are broken: <a href="https://open.med.harvard.edu/svn/eagle-i-dev/apps/trunk/examples/config-files">https://open.med.harvard.edu/svn/eagle-i-dev/apps/trunk/examples/config-files</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If you like to see what I’ve done, here are the two accessible links: <a href="http://eagle-i.ctsi.msu.edu/sweet">http://eagle-i.ctsi.msu.edu/sweet</a> and <a href="http://eagle-i.ctsi.msu.edu/institution">http://eagle-i.ctsi.msu.edu/institution</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The footer for both sites: <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Copyright © 2013 by the President and Fellows of Harvard College<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Application Version: 2.0-MS2.20 15870 2013-10-28 15:48:10<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>/ <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ontology Version: 1.8.3.1 15260 2013-07-02 14:38:44<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Best Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Todd E. Hall <img border=0 width=23 height=26 id="Picture_x0020_1" src="cid:image001.png@01CEEACC.68BE8F30" alt=spartan><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Systems Administrator<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-----------------------------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Biomedical Research Informatics Core (BRIC)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Clinical and Translational Sciences Institute (CTSI)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Michigan State University - West Fee Hall<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>909 Fee Road, Room B510 – W1<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>East Lansing, Michigan 48824-1317<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Phone: (517) 884-2906<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>BRIC Helpline<b>:</b> (517) 643-2075</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Cheng, Sophia [mailto:Sophia_Cheng@hms.harvard.edu] <br><b>Sent:</b> Tuesday, November 26, 2013 4:59 PM<br><b>To:</b> halltodd@msu.edu<br><b>Cc:</b> eagle-i-admins<br><b>Subject:</b> Failed to load ontology question<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Dear Todd,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>I am copying our sys-admin mailing list in this response so that others might benefit from your question or might have run into a similar scenario. The initial question is:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>~~~<o:p></o:p></span></p></div><div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>I'm having trouble setting up the Eagle-i application. I can get the repository app installed; add users but when I click on "Show Data Model Ontology Model" via the admin page, I get:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>More Detail<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>loaded<span class=apple-tab-span> </span>availableJar<span class=apple-tab-span> </span>availableModel<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>"1.8.3.1 15260 2013-07-02 14:38:44"<span class=apple-tab-span> </span>"1.8.3.1"<span class=apple-tab-span> </span>"(failed or not in ontology)"<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>It's stating that its loaded and the version of the jar file but it failed. The installation never gave an error. It's a Centos 6.4 OS, VM running Tomcat 7.0.47 and Jdk1.7.0_45.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>I'm almost certain this is the reason that I can't login via Sweet. It comes back to tell me that the repository isn't available.<o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>~~~<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>To address your question, I need some more information:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>-> Which applications are you running? SWEET? Institution Search? Repository?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>+--> If you are running also Institution Search, does that come up? If yes, what is the information in the footer?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>-> Are there any errors reported in the logs? The logs for the repository live separately than tomcat/logs. You can find the logs for the repository in the same directory as your repository home directory, i.e. ../eaglei/repo/logs<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Also, you can subscribe to the list here: <a href="https://open.med.harvard.edu/mailman/listinfo/eagle-i-admins">https://open.med.harvard.edu/mailman/listinfo/eagle-i-admins</a>.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Thanks!<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Sincerely,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Sophia<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>-- <o:p></o:p></span></p></div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:Consolas;color:black'>Sophia K. Cheng<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:Consolas;color:black'>Software Technical Lead<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:Consolas;color:black'>eagle-i @ Harvard University<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:Consolas;color:black'>Vanderbilt Hall, 019<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:Consolas;color:black'>107 Avenue Louis Pasteur<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:Consolas;color:black'>Boston MA 02115<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:Consolas;color:black'>Skype: sophia.k.cheng<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:Consolas;color:black'>Web: <a href="http://www.eagle-i.net/">www.eagle-i.net</a><o:p></o:p></span></p></div></div></div></div></div></body></html>