[Eagle-i-admins] Eagle-i-admins Digest, Vol 22, Issue 1

[Sukdith Punjasthitkul]

Hi Sophia,

Attached is a screenshot of the error I'm seeing when trying to access the institution app. I'm getting a 404 error, "The requested resource () is not available."

Joshua, were you able to get your Institution app running on 3.7.2?

--sukie--


[cid:FFF154D6-867C-4360-9DEB-007258F7B13A at dartmouth.edu]




On Jul 15, 2015, at 1:28 PM, sukdith punjasthitkul <sukdith.punjasthitkul at dartmouth.edu<mailto:sukdith.punjasthitkul at dartmouth.edu>> wrote:

Hi Sophia,

I've updated our institution.log4j.properties file to run in debug mode and this is the output from institution.log:

2015-07-15 13:10:22,776 INFO org.eaglei.utilities.servlet.EILog4jConfigurationManager:123 - Found and loaded file: /data/eagle-i/eaglei/conf/institution.log4j.properties
2015-07-15 13:10:27,214 INFO org.eaglei.institution.server.InstitutionContextListener:64 - About to shutdown Solr CoreContainer for Institution if embedded Solr.
2015-07-15 13:10:27,219 INFO org.eaglei.institution.server.LoggingContextListener:56 - About to shutdown: org.eaglei.utilities.servlet.EILog4jConfigurationManager
2015-07-15 13:10:27,220 INFO org.eaglei.utilities.servlet.EILog4jConfigurationManager:138 - About to call LogManager.shutdown()


--sukie--




On Jul 9, 2015, at 12:56 PM, Sophia K Cheng <sophia_cheng at hms.harvard.edu<mailto:sophia_cheng at hms.harvard.edu>> wrote:

Hi Sukie,

What does it say in your institution.log? What kind of issues are you running into specifically? If there is nothing informative in your institution.log, could you turn the log settings to debug?

You can do this in the institution.log4j.properties file:

log4j.logger.org.eaglei=DEBUG, CA, R

Thanks,
Sophia

Sukdith Punjasthitkul July 8, 2015 at 1:54 PM
Reinstalling Institution application did not fix the issue; I'm getting the same error messages, which seems like a memory leak issue. We use the Institution application, so unless I can figure out a solution within the next day or so, we're going to rollback our server to 3.4.2.

--sukie--






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Lease, Joshua July 8, 2015 at 12:08 PM
I also ran into an issue during the update. However, my log includes exceptions before SEVERE: Error listenerStart. I'm not sure if the issues are related. You can see my log file in an earlier post to the admin group, but I still have not found a solution.


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