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Hi Sophia,
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<div class="">Attached is a screenshot of the error I'm seeing when trying to access the institution app. I'm getting a 404 error, "The requested resource () is not available."</div>
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<div class="">Joshua, were you able to get your Institution app running on 3.7.2? </div>
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<div class="">--sukie--</div>
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<blockquote type="cite" class="">On Jul 15, 2015, at 1:28 PM, sukdith punjasthitkul <<a href="mailto:sukdith.punjasthitkul@dartmouth.edu" class="">sukdith.punjasthitkul@dartmouth.edu</a>> wrote:<br class="">
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Hi Sophia, <br class="">
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I've updated our institution.log4j.properties file to run in debug mode and this is the output from institution.log: <br class="">
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2015-07-15 13:10:22,776 INFO org.eaglei.utilities.servlet.EILog4jConfigurationManager:123 - Found and loaded file: /data/eagle-i/eaglei/conf/institution.log4j.properties<br class="">
2015-07-15 13:10:27,214 INFO org.eaglei.institution.server.InstitutionContextListener:64 - About to shutdown Solr CoreContainer for Institution if embedded Solr.<br class="">
2015-07-15 13:10:27,219 INFO org.eaglei.institution.server.LoggingContextListener:56 - About to shutdown: org.eaglei.utilities.servlet.EILog4jConfigurationManager<br class="">
2015-07-15 13:10:27,220 INFO org.eaglei.utilities.servlet.EILog4jConfigurationManager:138 - About to call LogManager.shutdown()<br class="">
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--sukie--<br class="">
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<blockquote type="cite" class="">On Jul 9, 2015, at 12:56 PM, Sophia K Cheng <<a href="mailto:sophia_cheng@hms.harvard.edu" class="">sophia_cheng@hms.harvard.edu</a>> wrote:<br class="">
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Hi Sukie,<br class="">
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What does it say in your institution.log? What kind of issues are you running into specifically? If there is nothing informative in your institution.log, could you turn the log settings to debug?<br class="">
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You can do this in the institution.log4j.properties file:<br class="">
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log4j.logger.org.eaglei=DEBUG, CA, R<br class="">
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Thanks,<br class="">
Sophia<br class="">
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<blockquote type="cite" class="">Sukdith Punjasthitkul<span class="Apple-tab-span" style="white-space:pre">
</span>July 8, 2015 at 1:54 PM<br class="">
Reinstalling Institution application did not fix the issue; I'm getting the same error messages, which seems like a memory leak issue. We use the Institution application, so unless I can figure out a solution within the next day or so, we're going to rollback
our server to 3.4.2. <br class="">
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--sukie--<br class="">
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Lease, Joshua<span class="Apple-tab-span" style="white-space:pre"> </span>July 8, 2015 at 12:08 PM<br class="">
I also ran into an issue during the update. However, my log includes exceptions before SEVERE: Error listenerStart. I'm not sure if the issues are related. You can see my log file in an earlier post to the admin group, but I still have not found a solution.<br class="">
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