[Eagle-i-admins] Request this Resource Feature

[Lease, Joshua]

Admins,

I am attempting to use the "request this resource feature" in our local institutional search. Upon populating the form with valid information and clicking send request, a popup states “An error occurred while trying to send a message to a contact.” I can successfully send messages to the same person using the “Send message to resource contact” feature. I was unable to find anything in the server logs related to the issue.

Is there some sort of configuration option needed to use this feature? Do we need to be connected to the eagle-i Network, before we can use this feature? Is there documentation describing the functionality of this feature? Any other ideas?

Thanks Again,
    Joshua Lease

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