<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;">
<div>Admins,</div>
<div><br>
</div>
<div>I am attempting to use the "request this resource feature" in our local institutional search. Upon populating the form with valid information and clicking send request, a popup states “An error occurred while trying to send a message to a contact.” I can
successfully send messages to the same person using the “Send message to resource contact” feature. I was unable to find anything in the server logs related to the issue.</div>
<div><br>
</div>
<div>Is there some sort of configuration option needed to use this feature? Do we need to be connected to the eagle-i Network, before we can use this feature? Is there documentation describing the functionality of this feature? Any other ideas?</div>
<div><br>
</div>
<div>Thanks Again,</div>
<div> Joshua Lease</div>
<div><br>
</div>
<div>
<div>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;"><span style="font-size: 10.5pt;">*****E-Mail Confidentiality Notice*****<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;"><span style="font-size: 10.5pt;">This message (including any attachments) contains information intended for a specific individual(s) and purpose that may be privileged, confidential or
otherwise protected from disclosure pursuant to applicable law. Any inappropriate use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalty. If you have received this transmission in error, please
reply to the sender indicating this error and delete the transmission from your system immediately.</span></p>
</div>
<br>
</div>
</body>
</html>