[Eagle-i-admins] FHCRC eagle-i node down

[Neiman, David]

Hello Beth,

I heard that a second restart solved your problem for now. Perhaps someone
else on the list has come across a problem like this, where a restart gets
the node working again for a period of time. It would be great if they
could reply to the list with their knowledge.

Thank  you,
Dave Neiman
The eagle-i team

On Mar 12, 2014, at 6:30 PM, "Levine, Beth D" <blevine at fhcrc.org> wrote:

> According to the node registry service page at https://search.eagle-i.net/central/status, our eagle-i node is not responding.
> 
> When I try to access our SWEET tool, I get the following error message:
> 
> Service Temporarily Unavailable
> 
> The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
> Apache/2.2.22 (Ubuntu) Server at eagle-i.fhcrc.org Port 443
> 
> I was able to reboot the server yesterday,  which appeared to resolve the problem, but only for a few hours, at which point the server became unresponsive again.
> 
> I note that our repository ontology and software versions are out of date. I am not sure if this is relevant, but we do have drupal integration through a custom module which provides some basic configuration tools, but I'd have to review the module documentation in order to make any sense of it.
> 
> We are currently between sys admins so I am not sure how to proceed, and would appreciate any pointers to get us back up and running.
> 
> Thanks!
> 
> 
> Beth Levine
> Systems Librarian
> Arnold Library | Fred Hutchinson Cancer Research Center | Seattle, WA
> blevine at fhcrc.org  |  tel 206.667.5537 |  fax 206.667.4737 
> 
> 
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