[Eagle-i-admins] FHCRC eagle-i node down

[Levine, Beth D]

According to the node registry service page at https://search.eagle-i.net/central/status, our eagle-i node is not responding.

When I try to access our SWEET tool, I get the following error message:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Apache/2.2.22 (Ubuntu) Server at eagle-i.fhcrc.org Port 443

I was able to reboot the server yesterday,  which appeared to resolve the problem, but only for a few hours, at which point the server became unresponsive again.

I note that our repository ontology and software versions are out of date. I am not sure if this is relevant, but we do have drupal integration through a custom module which provides some basic configuration tools, but I'd have to review the module documentation in order to make any sense of it.

We are currently between sys admins so I am not sure how to proceed, and would appreciate any pointers to get us back up and running.

Thanks!


Beth Levine
Systems Librarian
Arnold Library | Fred Hutchinson Cancer Research Center | Seattle, WA
blevine at fhcrc.org  |  tel 206.667.5537 |  fax 206.667.4737