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</head><body bgcolor="#FFFFFF" text="#000000">Hi Sukie,<br>
<br>
What does it say in your institution.log? What kind of issues are you
running into specifically? If there is nothing informative in your
institution.log, could you turn the log settings to debug?<br>
<br>
You can do this in the institution.log4j.properties file:<br>
<br>
log4j.logger.org.eaglei=DEBUG, CA, R<br>
<br>
Thanks,<br>
Sophia<br>
<span>
</span><br>
<blockquote style="border: 0px none;"
cite="mid:E7BA66F8-E2A7-41D0-B422-062C5BAAE959@dartmouth.edu"
type="cite">
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
        <a moz-do-not-send="true"
href="mailto:Sukdith.Punjasthitkul@dartmouth.edu" style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Sukdith Punjasthitkul</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">July 8, 2015 at
1:54 PM</span></font></div> </div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px;"
__pbrmquotes="true" class="__pbConvBody"><div>Reinstalling Institution
application did not fix the issue; I'm getting the same error messages,
which seems like a memory leak issue. We use the Institution
application, so unless I can figure out a solution within the next day
or so, we're going to rollback our server to 3.4.2. <br><br>--sukie--<br><br><br><br><br><br></div><div><!----><br>_______________________________________________<br>Eagle-i-admins
mailing list<br><a class="moz-txt-link-abbreviated" href="mailto:Eagle-i-admins@open.med.harvard.edu">Eagle-i-admins@open.med.harvard.edu</a><br><a class="moz-txt-link-freetext" href="https://open.med.harvard.edu/mailman/listinfo/eagle-i-admins">https://open.med.harvard.edu/mailman/listinfo/eagle-i-admins</a><br></div></div>
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
        <a moz-do-not-send="true" href="mailto:jlease@hmc.psu.edu"
style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Lease, Joshua</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">July 8, 2015 at
12:08 PM</span></font></div> </div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px;"
__pbrmquotes="true" class="__pbConvBody"><div>I also ran into an issue
during the update. However, my log includes exceptions before SEVERE:
Error listenerStart. I'm not sure if the issues are related. You can see
my log file in an earlier post to the admin group, but I still have not
found a solution.<br><br><br></div><div><!---->_______________________________________________<br>Eagle-i-admins
mailing list<br><a class="moz-txt-link-abbreviated" href="mailto:Eagle-i-admins@open.med.harvard.edu">Eagle-i-admins@open.med.harvard.edu</a><br><a class="moz-txt-link-freetext" href="https://open.med.harvard.edu/mailman/listinfo/eagle-i-admins">https://open.med.harvard.edu/mailman/listinfo/eagle-i-admins</a><br></div></div>
</blockquote>
<br>
<div class="moz-signature">-- <br><br>
<br>
</div>
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