<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;"><div>Hi Joshua,</div><div><br></div><div>I suspect that you may have the wrong configurations. You shouldn’t be seeing ‘Request this Resource’ button at all in the institutional search application.</div><div><br></div><div>I have just audited and updated our sample configurations that should be used for a simple node installation: <a href="https://open.med.harvard.edu/svn/eagle-i-dev/apps/trunk/configuration/src/main/resources/examples/node-simple">https://open.med.harvard.edu/svn/eagle-i-dev/apps/trunk/configuration/src/main/resources/examples/node-simple</a>/</div><div><br></div><div>These should (95% sure) be all that you need to get up and running for the most common use case.</div><div><br></div><div>Please let me know if this doesn’t help or if you have further issues.</div><div><br></div><div>Kind Regards,</div><div>Sophia</div><div><br></div><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">----<o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;"><b>Sophia K. Cheng<o:p></o:p></b></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;"><i>Technical Lead</i><o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">Harvard Catalyst | eagle-i<o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">email: <a href="mailto:sophia%C2%AD_cheng@hms.harvard.edu" style="color: purple;">sophiaˇ©_cheng@hms.harvard.edu</a><o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">skype: sophia.k.cheng<o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">web: www. eagle-I.net</p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;"><o:p> </o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">Harvard Medical School<o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">Harvard Catalyst | The Harvard Clinical and Translational Science Center<o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">Landmark Center, Suite 504 West<o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">401 Park Drive<o:p></o:p></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;">Boston, MA 02215</p></div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> <Lease>, Joshua <<a href="mailto:jlease@hmc.psu.edu">jlease@hmc.psu.edu</a>><br><span style="font-weight:bold">Date: </span> Monday, July 28, 2014 at 12:22 PM<br><span style="font-weight:bold">To: </span> eagle-i-admins <<a href="mailto:eagle-i-admins@open.med.harvard.edu">eagle-i-admins@open.med.harvard.edu</a>><br><span style="font-weight:bold">Subject: </span> [Eagle-i-admins] Request this Resource Feature<br></div><div><br></div><div><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;"><div>Admins,</div><div><br></div><div>I am attempting to use the "request this resource feature" in our local institutional search. Upon populating the form with valid information and clicking send request, a popup states “An error occurred while trying to send a message to a contact.” I can
successfully send messages to the same person using the “Send message to resource contact” feature. I was unable to find anything in the server logs related to the issue.</div><div><br></div><div>Is there some sort of configuration option needed to use this feature? Do we need to be connected to the eagle-i Network, before we can use this feature? Is there documentation describing the functionality of this feature? Any other ideas?</div><div><br></div><div>Thanks Again,</div><div> Joshua Lease</div><div><br></div><div><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;"><span style="font-size: 10.5pt;">*****E-Mail Confidentiality Notice*****<o:p></o:p></span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;"><span style="font-size: 10.5pt;">This message (including any attachments) contains information intended for a specific individual(s) and purpose that may be privileged, confidential or
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