[Eagle-i-admins] Auto-complete in SWEET not working and Ontology Browser down

[Faith Coldren]

Hi,

I updated property value for eagle.model.url. This fixed the problem.

Could you suggest where I should change the Ontology Browser link for the header in SWEET so that users have a functioning link?

Thanks for your help!

Faith

----- Original Message -----
From: "Sophia Cheng" <Sophia_Cheng at hms.harvard.edu>
To: "Faith Coldren" <fcoldren at mail.med.upenn.edu>
Cc: eagle-i-admins at open.med.harvard.edu, "Michael Cherry" <Michael_Cherry at hms.harvard.edu>
Sent: Thursday, January 30, 2014 5:28:53 PM
Subject: Re: [Eagle-i-admins] Auto-complete in SWEET not working and Ontology	Browser down

Hi Faith,

Regarding your issues with the autosuggest in SWEET: 

I believe there may be a misconfigured property in the eagle-i-apps.properties file.  Could you check that the following property is set to the given value:

eaglei.model.url = https://search.eagle-i.net/model

This property tells SWEET where to go to get term suggestions.

-Sophia

----
Sophia K. Cheng 
Software Technical Lead 
eagle-i @ Harvard University 
Vanderbilt Hall, 019 
107 Avenue Louis Pasteur 
Boston MA 02115 
Skype: sophia.k.cheng 
Web: www.eagle-i.net 


On Jan 30, 2014, at 5:10 PM, Faith Coldren <fcoldren at mail.med.upenn.edu> wrote:

> Hi,
> 
> I accessed the ontology browser through the header of SWEET: https://search.eagle-i.net:8443/model/
> 
> I was able to access https://search.eagle-i.net/model and use the ontology browser.
> 
> Thank you for investigating the problem.
> 
> Faith
> 
> ----- Original Message -----
> From: "Sophia Cheng" <Sophia_Cheng at hms.harvard.edu>
> To: "Michael Cherry" <Michael_Cherry at hms.harvard.edu>
> Cc: "Faith Coldren" <fcoldren at mail.med.upenn.edu>, eagle-i-admins at open.med.harvard.edu
> Sent: Thursday, January 30, 2014 4:56:22 PM
> Subject: Re: [Eagle-i-admins] Auto-complete in SWEET not working and Ontology	Browser down
> 
> Hi Faith, 
> 
> 
> Thank you for your thorough investigation into the issue. 
> 
> 
> We recently made a change to our servers which has caused some of the links in the header and footer of the application to fail. If you or your curator arrived at the Ontology Browser via one of these links, it is expected that it will fail. We are fixing this issue and it will be reflected tomorrow. In the meantime, you can access the Browser by navigating to https://search.eagle-i.net/model directly. 
> 
> 
> We're looking into what might be happening with your SWEET. This issue is not showing up in the 2 other nodes we've looked at. 
> 
> 
> Could you try going straight to the Ontology Browser with the above link and let me know if you are able to view & use it? 
> 
> 
> Sincerely, 
> Sophia 
> 
> 
> 
> ---- 
> Sophia K. Cheng 
> Software Technical Lead 
> eagle-i @ Harvard University 
> Vanderbilt Hall, 019 
> 107 Avenue Louis Pasteur 
> Boston MA 02115 
> Skype: sophia.k.cheng 
> Web: www.eagle-i.net 
> 
> 
> 
> 
> 
> On Jan 30, 2014, at 4:32 PM, "Cherry, Michael" < Michael_Cherry at hms.harvard.edu > wrote: 
> 
> 
> Hi Faith, 
> 
> ... but the Ontology Browser is down. 
> 
> Leaving aside your other questions for the moment, by "ontology browser" do you mean https://search.eagle-i.net/model ? 
> 
> It's up and responsive for me right now. (I also haven't received any alerts today about any issues the underlying server, though of course that in and of itself is inconclusive) 
> 
> regards, 
> - Mike Cherry 
> Sr. Release Operations Engineer 
> Harvard Catalyst | Center for Biomedical Informatics 
> Harvard Medical School 
> 
> 
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